The Exchange

Exchange FAQ's

• How can I be successful on The Exchange?
• Where is The Exchange available?
• What is The Exchange and how does it work?
• How do I show up higher on The Exchange Marketplace?
• What is Exchange Pro?
• Do I need to create an Exchange account to purchase services?

Exchange General Information

• What is The Exchange?
• What am I able to purchase on The Exchange?
• Is The Exchange different from the LÜM App?

Exchange Support

• Why do I have to authorize my payment before my project is complete?
• What is the “Three Day Rule?”
• How do negotiations work?
• How do I report a transaction?
• Editing, Featuring and Pausing Services
• Earning Free Exchange Pro

Exchange Payments

• Why pay through The Exchange?
• Why am I seeing an error with my payment method?
• How do I change my payment method?
• Monthly versus Daily Payouts
• Exchange Pro Monthly Charges
• Deactivation and Downgrading

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Contact Support

• Contact LÜM’s Exchange Support